Privacy Policy

Information We Collect

Inquiry information. When you submit the inquiry or sample-request form, we collect the details you provide, which may include name, organization, work email address, country, role, intended use, commercial or academic context, data requirements, volume and format preferences, preferred delivery, timeline, and free-text notes.

Technical and security data. We may collect limited technical information necessary to operate the site and protect it against abuse, such as approximate submission timing, referrer or campaign parameters you carry into the form, a hashed form of network address data used for rate limiting, and verification tokens from our bot-protection provider (Cloudflare Turnstile).

Analytics. If privacy-respecting analytics (for example Plausible) are enabled, we may receive aggregated, non-identifying usage statistics. We do not use advertising trackers or session-recording tools on this site.

We do not collect payment card numbers or store account passwords through this website. Dataset licensing contracts and commercial terms, if any, are handled separately and not through self-serve checkout on this site.

Use of Your Information

We use the information we collect to respond to inquiries; provide technical samples, schema documentation, and dataset briefs to qualified organizations; evaluate licensing discussions; operate, secure, and improve the website; enforce rate limits and abuse prevention; and meet legal or compliance obligations.

Sharing of Information

We do not sell your personal information.

We may share information with service providers who process it on our behalf (for example email delivery, hosting, database infrastructure, or bot-protection services), solely as needed to operate 5channel Data Services.

We may also share information when required by law, or when necessary to protect the rights, safety, or property of Synic Inc., our users, or others.

Your inquiry information may be handled by personnel involved in 5channel Data Services operations and related business development.

Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of personal information we hold about you. To exercise these rights, contact us at [email protected].

Data Security

We implement industry-standard security measures appropriate to the nature of this service, including encrypted transport (TLS) for website traffic and access controls for systems that store inquiry records. No method of transmission or storage is completely secure; we work to maintain appropriate safeguards for the information we hold.

Data Breaches

In the event of a known breach affecting personal information, we will take steps to assess impact and, where required or appropriate, notify affected individuals and outline remedial actions.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most recent version is indicated by the “last updated” date above. Continued use of the website after changes are posted constitutes acceptance of the revised policy. If you do not agree with the changes, please stop using the site and contact us regarding any personal information we hold.

Operator and Contact

Synic Inc.

227 E Caesar Suite A, Kingsville, Texas, USA

Representative: Steven Morales

Email: [email protected]

Phone: +1 361 332 1317

Website: https://www.synic.org

For questions about this Privacy Policy or our handling of personal information, contact [email protected].